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Buying FAQs Detail

What is the 'points' system?
Housing association rules usually state that they exist to house people "in need". However, the definition of "need" is changing all the time and housing associations use a number of criteria to decide who takes priority for their services. Most still prioritise applications using a scoring system, awarding points against certain aspects of your situation. These scores are then used to compare your needs against the available housing in your preferred area. For instance, a family that does not have separate bedrooms for children or has to share facilities, like a bathroom, with another household, will get a certain number of points which will be used to compare their housing application with others on the list.

Not all associations use the same points system, some do not use a points system at all as they prefer to use a more open waiting list (at one time called the "Delft" system). Some housing and local authorities in Wales have common, shared waiting lists where they manage housing applications with one common register but let flats and houses in accordance with their own organisations priorities.

Priorities may be different in different areas of Wales, depending on the local housing situation. Some housing associations, for instance, specialise in family housing while others offer accommodation to younger single people, elderly people, or people who require support to live independently.

Housing associations publish their allocation policies so you can find out whether you meet their housing criteria - ask for a copy from the associations in your area.

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